WEBMATRIX SERVER
Optional service for Standard servers and for Professional servers.
The support service for “WebMatrix Managed Servers” includes the following:
• Server and service monitoring: performed by Aruba’s staff, qualified for server and service restoration.
Service available: 24/7/365
• Direct phone line on: +39 02/39190980: contact staff specifically assigned to the Service to:
- get technical advice on best practices for using the service
- alter the configuration of the Server
Service available from Monday to Friday (not including public holidays) 9.00-13.00 / 14.00-18.00
• Trouble Ticketing system on the website support.aruba.it to:
- get technical advice on best practices for using the service
- alter the configuration of the Server
- report possible malfunctions
Service available: 24/7/365
• Direct phone line on: +39 0575/0501
The Customer Care Service is active 24/7
Article ID: 4668, Created: February 7, 2011 at 9:47 AM, Modified: December 18, 2014 at 2:42 PM