The support service via Ticket is completely free of charge, therefore you will not be charged any additional cost for opening or updating requests.
To see the open Tickets, their status and the replies provided by the Staff members of Aruba regarding the various problems you need to:
Trouble logging in? Simply enter your email address below and we will send you an email that will allow you to reset your login.
For faster and more reliable delivery, add firstname.lastname@example.org to your trusted senders list in your email software.